亞馬遜買(mǎi)家在發(fā)貨前取消訂單，1個(gè)月后卻投訴沒(méi)收到退款？
買(mǎi)家在9.1下單，9.2取消訂單（還沒(méi)發(fā)貨），我們就按他說(shuō)的做。然后收到亞馬遜的信息：
"Order Cancelled
This order has been canceled and the buyer will not be charged for the purchase. No further action is needed. For discrepancies or questions about the cancellation process, the buyer should contact Customer Service using the Contact Us form."
結(jié)果這兩天買(mǎi)家就投訴說(shuō)他沒(méi)收到退款？已經(jīng)過(guò)了1個(gè)多月了，關(guān)鍵是因?yàn)橛唵挝赐瓿桑晕覀兏揪蜎](méi)拿到他付的錢(qián)。都懷疑他是不是騙子了
"Order Cancelled
This order has been canceled and the buyer will not be charged for the purchase. No further action is needed. For discrepancies or questions about the cancellation process, the buyer should contact Customer Service using the Contact Us form."
結(jié)果這兩天買(mǎi)家就投訴說(shuō)他沒(méi)收到退款？已經(jīng)過(guò)了1個(gè)多月了，關(guān)鍵是因?yàn)橛唵挝赐瓿桑晕覀兏揪蜎](méi)拿到他付的錢(qián)。都懷疑他是不是騙子了
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2 個(gè)回復(fù)
暮光之城
贊同來(lái)自:
所以告訴買(mǎi)家，因?yàn)槟銢](méi)發(fā)貨，所以亞馬遜是不會(huì)從他卡上劃走錢(qián)的（如果買(mǎi)家用的是借記卡，亞馬遜在授權(quán)的過(guò)程中會(huì)先將錢(qián)扣除。一旦交易被取消，亞馬遜會(huì)把這筆錢(qián)退回買(mǎi)家的賬戶）
南音雨閣
贊同來(lái)自:
他應(yīng)該不是騙子，只是不清楚這些事罷了。你讓他去問(wèn)一下customer support