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listing因訂單缺陷率太高被close,不能重新刊登,有什么解決辦法嗎?

這幾天連續(xù)收到亞馬遜郵件:
Action required:Your listing has been closed due to a high rate of negative customer experiences
“Your listing of XXXXXX has been closed as the negative customer experience rate of 5.3% (returns,refunds or contacts) on recent orders is considerably higher than similar listings. After you have resolved any product or listing issues, you can relist your item immediately without contacting Amazon.
Total order shipped:94
Total defective orders:5
Defect rate:5.3%
Some recent customer comments include:
-Didn't fit my phone
-Does not fit my phone well. Looking for extra protection.
The closing of your listing does not affect your seller performance rating. The action and this alert is to prevent further negative customer experiences and give you the opportunity to address the issue and relist the item(s) yourself.”
說(shuō)我訂單缺陷率太高,直接把listing關(guān)掉了。我自己可以重新刊登,但沒(méi)過(guò)多久又被close
相關(guān)標(biāo)簽:
已邀請(qǐng):
挖掘海量數(shù)據(jù),第一時(shí)間反映跨境電商行業(yè)的熱門(mén)風(fēng)向,為跨境客戶提供真實(shí)客觀的市場(chǎng)決策依據(jù)。

時(shí)間看人心

贊同來(lái)自:

。。沒(méi)什么辦法,你還是主動(dòng)下架listing吧,不然繼續(xù)的話也還是被close掉,進(jìn)入無(wú)限循環(huán),沒(méi)什么意義。現(xiàn)在亞馬遜說(shuō)對(duì)你的賣(mài)家表現(xiàn)沒(méi)影響,到時(shí)候就說(shuō)不定了。。

番茄你個(gè)白薯

贊同來(lái)自:

這是產(chǎn)品質(zhì)量問(wèn)題導(dǎo)致的吧!你看買(mǎi)家評(píng)論說(shuō)產(chǎn)品跟手機(jī)不匹配
你就去改善一下質(zhì)量啊,還有做好listing什么的,到時(shí)候就可以重新刊登了

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