客人要改地址，發信息都不回。發貨期限只剩最后兩天。有什么建議么？
客人要改配送地址，我們說這不符合規定，她可以先取消訂單、再下單。到現在都沒回我們。離最后的發貨期限還有兩天，那我是自己取消；還是發到原來的地址，但是要簽字確認？
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3 個回復
岑默==
贊同來自:
_promise
贊同來自:
山有扶蘇
贊同來自:
解釋的時候把亞馬遜的政策發給客戶看：
Amazon Shipping Address Policy（2016.12.9）
A reminder for this holiday season: Amazon's policy requires that you ship orders only to the address provided by buyers in your seller account. If a buyer asks you to ship an order to a different address, you should cancel the order and ask the buyer to place a new order using the correct address.